Always feel looked after
Always feel looked after
Quick efficient and did exactly what you said you would do
They kept in contact throughout the day to give me regular updates, very professional and excellent level of work
The Sales Lady (Emily) took the time to understand our requirements and without being pushy gave us the time to consider all options. At no time did we feel harassed into making a decision. This is a very rare quality indeed.
did a check but did not pump tyers up !
prompt, efficient, excellent job
Always very efficient
Friendly staff, kept up to date throughout, did not charge me for air con refresh as they found this was a problem and was covered by warranty
Saw me the same day
Receiving video of underneath the vehicle was very impressive. Superb service
Service From Alistair was brilliant. Always very good.
as explained previously
Our sales assistant Emily was fantastic, really helpful and informative and not at all pushy.
Because the staff are always extremely helpful, courteous and know their Minis inside out.
Found everybody courteous, helpful and willing to assist. Salesman very experienced in selling Minis and prepared to spend as much time with us in the negotiating stage as we wanted.
Pleasant environment and interesting cars to look at.
I was left an extremely long time alone after arriving to collect my car. I had rec'd a txt to say my car was ready for collection but when I returned it was apparently blocked in??
Work completed as requested and also gave car a check over and found a nail in a tyre
good communication through out the whole process
Solved my onboard computer problem in no time
As above efficient prompt friendly service
Always polite and speedy great touch with the courtesy bus into town.
Because I was very satisfied
Listened to our needs
Still a problem with my car.
The service is always excellent. The staff are polite and helpful. My car is returned washed and hoovered.
Once again the staff make you feel special when they are dealing with you.
Left car and rang promptly for pick up
I could not fault the service and help we received at every stage of the process. Alistair was fantastic.
The whole buying experience was excellent. Alisdair at Broad Oak Canterbury was hugely helpful, charming and professional.
Excelllent service. No problems. Staff very professional and service excellent.
My Car was returned to fully clean inside and out.
Good service felt I was in good hands . Bus into town etc
Very professional staff, good service including mini bus into city while waiting for car to be fixed.
No faults at all in the service provided
Was able to book my car in the night before to save a difficult journey to work and they called to let me know when all was done.
The experience is always outstanding
Job was done effectively, efficiently and no issues and I even got my car, checked out and washed, what a service
We were both made to feel special from the lovely coffee, the welcome board and the disco room were just the best.??
Very helpful and genuine advice given
Again excellent and very easy
Broad Oak mini report on car was totally different from RAC
Everything went so smoothly and Kieron farmer was great!
Kevin the sales man was excellent nothing was to much trouble and made me feel very comfortable. Not pushy at all. Well done for that Kevin it makes a real change!!
I've brought from Zak Kirkbride before and find him great to deal with
For all the reasons already outlined.