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Customer Reviews.

sales

5

Very helpful and genuine advice given

17 July 2017

sales

5

Again excellent and very easy

16 July 2017

service

1

Broad Oak mini report on car was totally different from RAC

16 July 2017

sales

5

Everything went so smoothly and Kieron farmer was great!

15 July 2017

sales

5

Kevin the sales man was excellent nothing was to much trouble and made me feel very comfortable. Not pushy at all. Well done for that Kevin it makes a real change!!

15 July 2017

service

5

Whole experience was smooth & professional

14 July 2017

service

5

For all the reasons already outlined.

14 July 2017

sales

5

I've brought from Zak Kirkbride before and find him great to deal with

14 July 2017

sales

5

Nothing could be faulted, & being the new PHEV, what queries that couldn't be answered immediately, a satisfactory response was received in short time.

06 July 2017

sales

5

I visited a couple of times initially, & whilst acknowledged, was allowed to look around without pressure. The attention I received from Kevin Grant, was exemplary. I am newly widowed, he was patient, kind, humorous and friendly. Excellent.

06 July 2017

service

5

There were no issues that couldn't be dealt with.

04 July 2017

sales

5

See above

01 July 2017

sales

5

Everybody was very friendly, willing to assist with questions. Always phoned when they said they would. The unveiling was incredible and made me feel very special.

27 June 2017

service

5

They are always on time with the servicing, and friendly customer services.

27 June 2017

service

1

There is not enough character space here to deliver my answer but after my service package ends next year i wont be returning to broadoak. Which is a shame because i was looking at trading in. Maybe Ashford is an option.

27 June 2017

service

4

A little confusion with the courtesy car meant I had to make two trips but other than this it was great.

27 June 2017

service

5

Everything dealt with and great comminication.

26 June 2017

sales

4

Overall good experience, on reflection could have spent more time explaining vehicle spec and options

26 June 2017

service

5

Nice people great service

23 June 2017

service

4

As above.

23 June 2017

service

4

Ad pet my first answer

22 June 2017

service

5

Because I am a very happy with all the help that Ive had

21 June 2017

service

5

Pleasant, friendly, got dropped off in town for the duration.

21 June 2017

service

5

Always a quick and great service, always keep you updated, always have drinks available and make you feel welcome

21 June 2017

sales

5

Outstanding service from Emily Edwards!

20 June 2017

service

5

As above! I was kept informed throughout and the problem was simply explained.

19 June 2017

service

5

Mini contacted me and arranged a suitable date and a courtesy car

13 June 2017

sales

5

They were all very friendly at Broad Oak Mini but didn't pressure me for a sale. They matched my car-wow offer. They kept me informed of when I would receive my new car and the pick up went without any complications. Overall a very good experience.

13 June 2017

sales

5

A very welcoming showroom. Very polite and knowledgeable salesman, He couldn't have been more helpful and polite. I have never in all my years, met such a nice and polite salesman in Alistair Curd. Thank you very much.

12 June 2017

service

5

friendly and efficient service

09 June 2017

service

5

The problem.waa fixed

09 June 2017

sales

3

Everything on the sales end I could not be happier with the salesman Kevin grant couldn't be more helpful. Theirs a couple of things I'm not happy with a few little marks and left over cleaning product on my paint from the valiters so not to pleased

06 June 2017

service

5

Arrangements made to suit me and fully delivered as promised

06 June 2017

sales

5

Well treated and all questions answered. I was actually visiting BMW across the road with a view to exchange my 3 series but called in to Mini as I was early.

06 June 2017

service

5

Everything was achieved as expected

05 June 2017

service

5

No complaints

05 June 2017

sales

5

The quality of service was amazing from start to finish. Any questions we had were answered and anything we missed was highlighted by our sales person. Outstanding service.

03 June 2017

service

5

Every body's polite and think the shuttle service is excellent with a very well mannered driver !

02 June 2017

sales

5

Everything was perfect from beginning to end. Nothing was too much trouble.

02 June 2017

sales

5

A returning customer always satisfied

02 June 2017

service

5

Easy drop off at weekend and car ready for collection on time, car valeted to a high standard

02 June 2017

sales

5

My purchase was directed by sales consultant Miss Emily Edwards who gave me 100% of herf attention & expertise.

02 June 2017

service

5

Good customer care....Good communication ....Good service on car

26 May 2017

service

5

Very accommodating when circumstances lead to change if pick up location and dealership

25 May 2017

service

5

Carried out as expected

25 May 2017

sales

4.5

Salesman is very responsible on offering the choices and information, and his attitude is friendly.

23 May 2017

service

5

Because I was completely satisfied.

23 May 2017

service

5

From checking day before service to collecting the car, found excellent service from staff

19 May 2017

sales

5

Everything was dealt with courteously and efficiently

19 May 2017

sales

5

Completely satisfied by how I was treated by all staff members at the MINI Centre. Dealt mainly with Alistair Curd who was extremely helpful with the whole process and went above and beyond to make sure everything was alright with my purchase.