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Customer Reviews.

service

5

Always feel looked after

07 September 2017

service

5

Quick efficient and did exactly what you said you would do

06 September 2017

service

5

They kept in contact throughout the day to give me regular updates, very professional and excellent level of work

03 September 2017

service

5

No problems

01 September 2017

sales

5

The Sales Lady (Emily) took the time to understand our requirements and without being pushy gave us the time to consider all options. At no time did we feel harassed into making a decision. This is a very rare quality indeed.

31 August 2017

service

3.5

did a check but did not pump tyers up !

29 August 2017

service

5

prompt, efficient, excellent job

29 August 2017

service

5

Always very efficient

29 August 2017

service

5

Friendly staff, kept up to date throughout, did not charge me for air con refresh as they found this was a problem and was covered by warranty

29 August 2017

service

5

Saw me the same day

25 August 2017

service

5

Receiving video of underneath the vehicle was very impressive. Superb service

24 August 2017

sales

5

Service From Alistair was brilliant. Always very good.

23 August 2017

service

3

as explained previously

23 August 2017

sales

5

Our sales assistant Emily was fantastic, really helpful and informative and not at all pushy.

22 August 2017

service

5

Because the staff are always extremely helpful, courteous and know their Minis inside out.

21 August 2017

sales

5

Found everybody courteous, helpful and willing to assist. Salesman very experienced in selling Minis and prepared to spend as much time with us in the negotiating stage as we wanted.

21 August 2017

service

4.5

Pleasant environment and interesting cars to look at.

21 August 2017

service

2

I was left an extremely long time alone after arriving to collect my car. I had rec'd a txt to say my car was ready for collection but when I returned it was apparently blocked in??

19 August 2017

service

5

Work completed as requested and also gave car a check over and found a nail in a tyre

18 August 2017

service

5

good communication through out the whole process

18 August 2017

service

5

Solved my onboard computer problem in no time

18 August 2017

service

5

As above efficient prompt friendly service

15 August 2017

service

5

Always polite and speedy great touch with the courtesy bus into town.

15 August 2017

service

4

Because I was very satisfied

14 August 2017

sales

5

Listened to our needs

12 August 2017

service

4

Still a problem with my car.

12 August 2017

service

5

The service is always excellent. The staff are polite and helpful. My car is returned washed and hoovered.

11 August 2017

sales

5

Once again the staff make you feel special when they are dealing with you.

10 August 2017

service

5

Left car and rang promptly for pick up

10 August 2017

sales

5

I could not fault the service and help we received at every stage of the process. Alistair was fantastic.

08 August 2017

sales

5

The whole buying experience was excellent. Alisdair at Broad Oak Canterbury was hugely helpful, charming and professional.

08 August 2017

service

5

Excelllent service. No problems. Staff very professional and service excellent.

08 August 2017

service

5

My Car was returned to fully clean inside and out.

07 August 2017

service

5

Good service felt I was in good hands . Bus into town etc

05 August 2017

service

5

great

02 August 2017

service

5

Very professional staff, good service including mini bus into city while waiting for car to be fixed.

02 August 2017

service

5

No faults at all in the service provided

28 July 2017

service

5

Was able to book my car in the night before to save a difficult journey to work and they called to let me know when all was done.

28 July 2017

service

5

As above

28 July 2017

service

5

The experience is always outstanding

25 July 2017

service

5

Job was done effectively, efficiently and no issues and I even got my car, checked out and washed, what a service

24 July 2017

service

5

Excellent

23 July 2017

sales

5

We were both made to feel special from the lovely coffee, the welcome board and the disco room were just the best.??

23 July 2017

sales

5

Very helpful and genuine advice given

17 July 2017

sales

5

Again excellent and very easy

16 July 2017

service

1

Broad Oak mini report on car was totally different from RAC

16 July 2017

sales

5

Everything went so smoothly and Kieron farmer was great!

15 July 2017

sales

5

Kevin the sales man was excellent nothing was to much trouble and made me feel very comfortable. Not pushy at all. Well done for that Kevin it makes a real change!!

15 July 2017

sales

5

I've brought from Zak Kirkbride before and find him great to deal with

14 July 2017

service

5

For all the reasons already outlined.