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Customer Reviews.

sales

5

Completely satisfied by how I was treated by all staff members at the MINI Centre. Dealt mainly with Alistair Curd who was extremely helpful with the whole process and went above and beyond to make sure everything was alright with my purchase.

18 May 2017

service

5

Always very helpful and efficient.

10 May 2017

service

5

Perfectly effortless

09 May 2017

sales

4

We had to wait an extra 7 weeks to purchase our car. Not Broadoaks fault but was frustrating.

09 May 2017

sales

5

Very smooth and efficient purchase from start to finish. Brilliant sales lady Emily Edwards listened to my wants and needs so made purchase easy

09 May 2017

sales

5

Extremely welcoming and helpful explained all that was needed really enjoyed our visit and collection of the car ,

09 May 2017

service

5

happy

07 May 2017

service

4

Helpful staff- after initial confusion - and friendly.

05 May 2017

sales

5

I have always received outstanding service from canterbury broad oak mini, Alistair made the purchase very smooth.

04 May 2017

service

5

They were pleasant and kept in contact when my car was in service to get some problems I was experiencing fixed. Always give an excellent service.

02 May 2017

sales

5

Good service from kevin @ broad oak mini canterbury

02 May 2017

service

5

Helpful, polite staff, good communication. 10/10.

30 April 2017

service

5

Staff polite and courteous. Everything explained in detail. Car collected and delivered with updates via the phone. Very happy with the service given.

26 April 2017

service

5

Very efficient and friendly

22 April 2017

service

3.5

Appointment booked on a convenient day and all work carried out on time. However no courtesy car was available. This was inconvenient as the car was in for 2 days and I needed transport to work both days.

21 April 2017

service

4

Great service

21 April 2017

service

5

Booked in at short notice and staff very attentive making an enjoyable experience

20 April 2017

sales

5

The service I received was just perfect - Kevin Grant was so helpful and informative

20 April 2017

sales

5

Our experience with Zak Kirkbride in sales was simply the best in 40 years of driving and buying cars. Knowledgable, very helpful, friendly and sincere. He makes us want to return to the dealership when our other car is ready for a change.

19 April 2017

sales

5

Service was excellent from start to finish

16 April 2017

sales

5

Zak was professional on all points explained every detail

11 April 2017

sales

5

Very good service and advice offered Kept well informed throughout the order and build timeframe.

11 April 2017

sales

5

We were given all the information we needed, we were taken care of extremely well whilst in the showroom and treated with the utmost courtesy.

11 April 2017

service

5

Highly efficient at each stage of the process. From initial contact about fixing the date and time to the arrangements on the day including hospitality, and a lift into Canterbury. The service and MOT were carried out on time and the car was cleaned

11 April 2017

sales

5

I cannot speak highly enough of the overall process. It was made very easy by the professional friendly courteous and knowledgeable manner of Zak Kirkbride in Mini Canterbury. Nothing was too much trouble.

08 April 2017

service

5

I found the staff polite, professional and helpful. My car was washed and I was offered a lift into town while my service was carried out.

07 April 2017

sales

5

I have given this 5/5 as Kevin was extremely helpful in helping me find the perfect car for myself. I went into Mini not knowing what model/colour/new/old car I wanted and we sat down and he helped me look at all the options to find my perfect car!

06 April 2017

sales

5

All team members at Broadoak Mini are very helpful in every way.We have built a working relationship with them, in particular Alistair Curd who has helped us buy 2 new Minis.

06 April 2017

service

5

Fast service and my car was clean and sparkly which I never expected.

04 April 2017

service

5

As always a great job and amazing service, always great treated in a first class way

04 April 2017

service

5

All the staff went out of their way to deal with the issue.

04 April 2017

service

5

High quality responses to my call

04 April 2017

sales

5

Excellent service by Zak, we had a few issues which where sorted.

27 March 2017

service

4

Made to feel welcome . Dealt with promptly and efficiently.

25 March 2017

sales

5

Professionalism and patience of the salesman, Alistair Curd. I couldn't decide what to go for and he took the time to go through all options, making sure I was completely happy before proceeding. Couldn't recommend him highly enough!

23 March 2017

sales

5

Emily worked hard to get us the best deal we could afford. She worked to our budget.

23 March 2017

service

5

We always find that we're given excellent service by Kieron Farmer in particular, and all other staff we encounter. The work carried out on our vehicles has been consistently of a high, reliable standard.

23 March 2017

sales

5

Great service

22 March 2017

sales

5

The sales person Zak at Kent mini was excellent

21 March 2017

service

5

Fantastic attention to detail and customer service has been second to none through issues with my used Mini.

20 March 2017

service

5

because I was

15 March 2017

sales

5

Very professional staff

14 March 2017

sales

5

Staff were very polite, helpful and quick to respond to queries.

14 March 2017

service

5

i like the service i get.

14 March 2017

sales

5

Kevin Grant at mini exceeded my expectations of buying my first new car. He made the whole process a joy from the first moment I stepped in the show room.

14 March 2017

sales

5

Kieron Farmer made sure that I had everything I wanted on my new Mini as I'd been so happy with the previous one.

14 March 2017

sales

5

The sales rep was very knowledgable and took the time to answer all our questions. The centre was clean and tidy and provided a great environment. Good cup of tea!

14 March 2017

sales

5

Excellent service friendly staff and welcoming

13 March 2017

service

5

Nothing to complain about

13 March 2017

service

5

Broad oak mini team always give the best service I have ever had, great team, always really clear about any work or feedback and manage your needs in a first class way